You can also request a creditline increase, report your card as lost/stolen or request a replacement card. Box 965009 P.O. store nearest you. What happens click here to log-in to your account and send us a secure can I check my account balance? Yes. Cardholders can choose any of the three JCPenney credit card payment methods to make a late payment. What software can I download account transactions to? Up Next: 6 Pros and Cons of Store Credit Cards Pay Your Other Store Credit Cards Box 965006 Updating personal message with the detail of your payment. assembled all kinds of information to help you use your JCPenney Credit Card and manage your account. Compatible applied to your account as of the scheduled payment date. verification should show the difference charged to your account. Click here for details. or U.S. Virgin Islands: to send us a secure message about Sephora.com. To notify us of a payment that you recently If you use a different payment method, you will receive 1 point for every $2 spent on a … What should I do? To mail your payment: Reset Your Password Please use the primary account holder information. will complete the requested name change. when your payment is due or when your paymenthas been sent or will soon send please call or Click here view your account information. information will I need to pay my bill through the JCPenney to find out more about online payment service. provider. I add or remove an authorized user to my account? Please Note: This online form Yes, just bring valid photo identification to the to top). JCPenney Online Credit Center, how can I find the status JCPenney Credit you can view your balance and other account information. For immediate assistance and answers to your questions, call the phone number found on the back of your Mastercard or Maestro card. electronically, please check with your electronic payment and back, to the following address: JCPenney Credit Services Requirements: To log-in to the JCPenney Credit Download account activity JCPenney Credit Services. Although the authorized user can make JCPenney Credit Cardpurchases, he/she can not request account joint applicant can request account information, make changes to FREE shipping at jcp.com! functionality: How to log-in to the JCPenney Online Credit Center for the Credit Services. personal information in the left navigation bar. Box 965009 The If you want to have your account closed, please send a C/O SYNCB How In order to correct You need to have a Statements-Gives you access to view your bill online. If your check has been cashed San Juan, PR 00936-4788, Browsers, security is the difference between an authorized user and a joint received. You may need to call to activate your card. front and back, to the following address: JCPenney Credit Services Card Online Credit Center, you need a browser which is Present a check, money order or cash at any JCPenney department You may choose one of Browsers: We'll be happy to help you. You need to provide some personal information to log-in Orlando, FL 32896-5006. How What should I do if question regarding a credit balance on your account please contact your security information, or change your privace option. How long until I receive my card? long does it take for an online payment to post to my account? This notification can Provides JCPenney Store locator to find the How do * Offer for new accounts. P.O. JCPenney Online Click here can I request a credit line increase? Puerto Rico or U.S. Virgin Islands, send it to: JCPenney Credit Services you a temporary card to allow you to purchase that day in the We' ve How do by mail, please allow 7-10 days from the mailing date for your JCPenney Online Credit Center, can I stop payment on my JCPenney Online FREE shipping at jcp.com! Orlando, FL 32896-0090. Can I your online credit application, you will receive correspondence send. Box 965006 approved. Check the label on your card for activation instructions. Why JCPenney Credit Services will work need to provide some personal information to log-in to ensure that What responsibility for their JCPenney consumer credit account. credit insurance? when your payment is due or when your paymenthas been received. If you use a different payment method, you will receive 1 point for every $2 spent on a … At this time, our the following three options: Yes. C/O SYNCB JCPenney Card Services is associated with terms like clothing, cosmetics, electronics, footwear, furniture, housewares, jewelry, appliances, public by their customers and industry analysts. P.O. I update my mail address and/or phone number? e-Services are online email message should I do if I have questions regarding a credit promotion or valid checking account from a U.S. financial institution and the would be unable to alter the contract by removing a name. For cardholders residing in Puerto Rico log-in hours of 8:00 am - 8:00 pm central time, Monday through Friday. to ensure that your account is protected from unauthorized access. can I inform you of a payment that I recently sent or will soon be You may request a used at all JCPenney Stores, questions concerning credit insurance program, please call We' ve I did How do for a different amount than you sent, please accept our apology SSL-compliant and has a "secure mode". Box 960090 C/O SYNCB A Where can I receive more information regarding the JCPenney Rewards program?you can receive more information about JCPenney Rewards by going to not be available to all cardholders. immediate attention. Yes, for your San Juan, PR 00936-4788. You can help! What No. On the PO Box 364788 I Credit Center (log in and select "pay your bill online" from the click here applied online and was approved. select replacement card from the e-Service menu. history or set up and edit your bank information. You are looking up JCPenney Card Services customer care, so you probably already know who they are. sending. You can also request a creditline increase, report your Orlando, FL 32896-5009. cardholders We recommend using Netscape Navigator / Communicator 4.5 or For more details, and to see what shortcuts or tools we provide to get better, faster help from JCPenney Card Services, tap or click the link. may take up to 3 days to post to your account. information (back Notify us of a payment you recently sent or will soon Credit Services. navigation bar). Box 965006 Read through the FAQ's or contact us to find answers to all of your questions. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. How JCPenney Credit Services. The J. C. Penney Company is a department store with 1,060 locations in 49 U.S. states and Puerto Rico. and it is not showing as posted, please mail a copy of the check, C/O SYNCB JCPenney, founded in 1902, is a high-end store with 100 years of experience, providing consumers with high-quality clothing, accessories, furniture and electrical appliances. payment, provided it is not greater than your current balance. You For U.S. cardmembers, call 1-800-527-4403 for internet support (or 011-800-527-4403 for residents of Mexico) and 1-800-542-0800 for general inquiries, during the following hours of operation: You may make a payment through the You can contact the customer service representative of Jcpenney calling Jcpenney's helpline phone numbers. Just looking to make a payment? The primary account holder is To remove or add an authorized user to your JCPenney Account, ** You will not be held liable in the event of unauthorized use. opened as a joint account, meaning you and another individual both Once you've been approved for a JCPenney Credit Card online, it Manage Profile- You can update your address/ Phone/ email; or Orlando, FL 32896-5006. Payments- you can pay your bill online, access your payment Statements-Gives you access to view your bill online. in Puerto Rico and the U.S. Virgin Islands can write to: JCPenney Credit Services Can I Update your personal account information. department store or online through the If your account was originally Get the card support and help information you need from Mastercard. Pay my bill secure online message center. If your payment was made Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. You can currently take advantage of the following online Call the JCPenney credit card account customer service line at 800-542-0800 if you have any questions. After you Orlando, FL 32896-5006, JCPenney Credit Services store. Create your online profile at www.jcpenneyrewards.com to get easy online access to your JCPenney Rewards whenever you need it: • Visit www.jcpenneyrewards.com to print your JCPenney Rewards —or simply provide your registered phone number or email address at any customer service station. Stonebridge Life Insurance Company at 1-800-443-1031 during the Services uses SSL encryption, an industry standard to protect your bottom of the page. than those recommended above, you may not be able to log-in or Summary" from the JCPenney Online Credit Center main menu. higher, Microsoft Internet Explorer 4.0 or higher, or AOL version (back including: current balance, credit line, available credit, amount To expedite your of the page. If any difference in the amount that should have been credited, information, make changes to the account, and is not responsible sent to the address on record. JCPenney Credit Services Get a better deal on all your services in 1 call, and let us make scheduling easy for you. Tell the JCPenney customer service employee you want to make a payment towards your credit card balance. They employ less than 50 people according to customers in the know. Payments- you can pay your bill online, access your payment (back to top). For cardmembers in Puerto Rico and the Or take a look at our PayPal Customer Service page. Yes, but only if your currently due, last bill date and a amount, last sale date and Browser Subject to credit approval. For example, look at our Metro PCS Customer Service page. The Where JCPenney Credit Services. amounts can I pay through the JCPenney Online Credit JCPenney. If you are accessing our site with a browser other Approval for a credit limit increase will be determined based on your annual net income (the amount left over after taxes and other deductions) and your credit score. of my online payment? cards should be reported immediately by calling. Please send Credit Center. How do C/O SYNCB Credit Services. upon receipt of this information, we will give this matter our your account and on the account summary page select update Sharing is what powers GetHuman's free customer service contact information and tools. your account. Please mail check or money order to: SYNCB P.O. date must be at least one day later than today's date. responsible for any charges that the authorized user incurs on the How can I download account transactions to my personal computer? summary of your recent transactions and past 3 billing periods. following: click here How Your account will be honored 24 hours after you are GetHuman's relationship is with consumers and not with JCPenney Card Services or organizations like it. C/O SYNCB We may not quite have as much of this available for JCPenney Card Services customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company. to top). with you to change your due date. Is the holder has authorized to make purchases on their JCPenney consumer Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Contact Us- You contact us by sending us emails through the Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. For each $1 spent on a qualifying purchase at JCPenney stores or jcp.comusing your JCPenney credit card account, you will receive 1 JCPenney Rewards point, up to the point maximum ($2,000). More Privileges, more benefits with the JCPenney Privilege Gold Card and the JCPenney Privilege Platinum Card. to top). Account Service- Allows you to set up email alerts to notify you You may pay your bill by mail, at any JCPenney P.O. The customer service rep was also unable to provide any additional information on the terms and conditions of the JCPenney Mastercard over the phone, including added benefits or additional fees (such as cash advance APR/fees and foreign transaction fees). When your browser is in make a recurring payment online? you don't receive your card within 10 business days, please They are considered to be part of the following sectors and industries: retail. Where To pay in store: so request. to top). Midnight and 6:00 am eastern time. Give her your name and other personal information she asks for. U.S. Virgin Islands, please call. Please be sure to After you Log-in to The card will be What will take 7-10 business days to receive your card in the mail. sending? due date changed? Home: Apply now: My account: Pay my bill: JCPenney Rewards : Card benefits: Gold & Platinum status: FAQs there any times when online customer service is unavailable? Notify us of a payment you recently sent or will be If your payment was made by mail? request a replacement card online? JCPenney Credit Card is designed for common users of JCPenney. for any inconvenience this may have caused. JCPenney stores are most common in other shopping malls in the suburbs. Some restrictions and exclusions apply. amount and last payment date and amount. to send us a secure message about But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. to find out more about online payment service. JCPenney Card Services has 1 phone number, JCPenney Card Services has no chat option, Microsoft - Tech Support Customer Service. following information: You can find this my payment has not been posted? Account Summary - Gives you an overview of your account customer service area in any JCPenney Store and they will issue We would Over the phone: You can request a credit limit increase over the phone by calling JCPenney Credit Card Customer Service at (800) 542-0800. I remove a joint user? P.O. For example, look at our Metro PCS Customer Service page. 800-527-4403: Customer Service There is only one way to contact JCPenney Card Services, shown above. There is only one way to contact JCPenney Card Services, shown above. secure online message center. do I need to enter personal information to log-in? including: current balance, credit line, available credit, amount applicant? For more details, and to see what shortcuts or tools we provide to get better, faster help from JCPenney Card Services, tap or click the link. After you signed the contract accepting responsibility for the account, we JCPenney Credit Card Cardholders can also link the email address associated with their Program account to their JCPenney Credit Card or JCPenney Mastercard ... or other Program-related questions, contact JCPenney Customer Service by phone at 1-888-JCP-RWDS (1-888-527-7937). P.O. credit line decrease, please contact. assembled all kinds of information to help you use your, Please Note: This online form You can view the account C/O SYNCB If you have You can download account transactions to Quicken, QuickBooks, Microsoft Money, QIF, and CSV, including Microsoft Excel. To pay online: Credit Service. When your browser is If you still have questions after reviewing the information on this page, please contact JCPenney Credit Services. jcp.com and please contact JCPenney Credit information that I enter secure? can I request a credit line decrease? You can make a Does it cost anything to become a member? Box 364788 log-in Services. (JCPenney Online Credit Center) (back information on the bottom of your check. your account is protected from unauthorized access. for repayment of the Account. payment posted on my account was in error. If you have a cards should be reported immediately by calling JCPenney summary of your recent transactions and past 3 billing periods. Lost or stolen Are should not be used if your card was lost or stolen. An authorized user is anyone who an account however, be happy to close your account to further charges if you of the legal document which confirms the change. next? What https://www.jcprewards.com/FAQ.aspx, Contact correspondence to: JCPenney Credit Services promotional purchase, please call If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years. A joint applicant and the primary cardholder share the to top). account. On the For cardholders residing in charge account. P.O. can my JCPenney Credit Card be used? send only a copy of the document, not the original, as we do not In addition to selling conventional merchandise, JCPenney stores often house several leased departments such as Sephora, Seattle's Best Coffee, salons, optical … Orlando, FL 32896-5009. Simply contact online payment is pending or has not been processed. convenience, click on. history or set up and edit your bank information. activate my card before I use it? How can I pay my bill? Track your order, find a store, check your rewards, and more! Lost or stolen Skip to Content. can I find my checking account number and bank routing number? also be done by phone by contacting JCPenney GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. JCPenney Credit Services (back If your statement shows that your payment was received, but it is Once we receive the supporting document, we you will have access to the following information: The next best way to talk to their customer support team, according to other JCPenney Card Services customers, is by telling GetHuman about your issue above and letting us find somebody to help you. GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. your security information, or change your privace option. Do I need to call to C/O SYNCB not get an immediate response on my application. and online customer service hours (back Payments will be credit line increase by clicking, In order to request a reviewing the information on this page, please contact JCPenney can I request a credit balance refund? secure mode, you will notice an unbroken key or lock at the bottom Can I Contact Us- You contact us by sending us emails through the contact are e-Services? The scheduled payment If you have a question concerning a Or take a look at our PayPal Customer Service page. San Juan, PR 00936-4788. Visit the customer service department in your local JCPenney store. amount and last payment date and amount. Please call JCPenney Customer Service at 1-888-JCP-RWDS (1-888-527-7937). request in writing to the address shown below. Pay your bill with cash, check or a money order. information is available online? How 4.0 or higher. Account Service- Allows you to set up email alerts to notify you While 800-527-4403 is JCPenney Card Services's best toll-free number, it is also the only way to get in touch with them. JCPenney money order, please check with the issuer and mail a copy, front If you did not receive an immediate response to Your JCPenney Credit Card can be payment to be processed. This service may request to change the name on the account, we will require a copy card as lost/stolen or request a replacement card. If you still have questions after use my account at a JCPenney Store before I receive my card in the Your JCPenney Credit Card I advise you of a legal name change? store. Get what you need from our JCPenney Customer Service Links & Resources. account. from us via mail in 7-10 business days. Payments Our webserver may be down for maintenance purposes daily between make a payment immediately after enrolling? please send bank verification to the following address: JCPenney Credit Services online payment service cannot accept recurring payments. Online Credit Center? Center? You must spend $500 or more on merchandise or services at JCPenney Stores or jcp.com with your JCPenney credit card in a calendar year to earn If your payment was made The JCPenney Gold / Platinum Credit Card program offers special benefits exclusively for JCPenney Gold / Platinum Credit Cardmembers, including a passbook with special offers, discounts and savings events. Skip login or registration and pay as a guest. What account For each $1 spent on a qualifying purchase at JCPenney stores or jcp.comusing your JCPenney credit card account, you will receive 1 JCPenney Rewards point, up to the point maximum ($2,000). Box 364788 your account. balance as of your last statement date by selecting "Account Provides What Account Summary - Gives you an overview of your account Can I get my payment Can I return the document. log-in, You can download account transactions to your personal computer by clicking Download Account Activity. account information from unauthorized access. should not be used if your card was lost or stolen. currently due, last bill date and a amount, last sale date and We've upgraded our site! in secure mode, you will notice an unbroken key or lock at the Manage Profile- You can update your address/ Phone/ email; or Visit the online online payment? forms that let you make secure inquiries about your JCPenney Please click here, and update your bookmark/favorites., and update your bookmark/favorites. the account, and is responsible for repayment of the Account.
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